Investigations Training
One-Day Workshop:
Getting it Right - Workplace Investigations
Woven’s full-day training is an interactive workshop focused on the core skills required to conduct robust internal workplace investigations in New Zealand. Our sessions are designed for HR team members, in-house counsel and ER specialists. Our methods are developed and refined through years of real-world investigation experience in Aotearoa.
Participants work through a practical investigation scenario that allows us to focus on:
Planning an investigation and defining the scope
Gathering evidence and interviewing participants
Assessing credibility of oral and documentary evidence
Making findings on the balance of probabilities
Writing clear, objective and thorough investigation reports
Navigating complex roadblocks, hostile or reluctant participants, dealing with legal representatives, ensuring the investigation neuro-inclusive and addressing health/wellbeing issues.
Training is available in person, via Teams, or as tailored 1.5 hour modules. All sessions are customised to your organisation’s policies and your team’s level of experience.
“The feedback from the team was overwhelmingly positive - many noted it was the best training experience they have had at Te Tari! Thank you very much again. ” - Manager, DIA
● Investigations Training Modules
What do the workshop modules cover?
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This module covers:
When an investigation is (and is not) the right approach
Key principles: procedural fairness, natural justice, impartiality
Scoping allegations and planning the process
Terms of Reference: why they matter and how to use them
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The module covers:
Core principles (relevance, reliaiblity and weight)
What evidence to seek and when to seek it
Interviewing techniques to obtain the best evidence
Credibility factors and how to assess reliability (real-world scenario)
Applying credibility factors to assess contradictory evidence
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This module covers:
Writing clear findings and thorough analysis
Structuring reports allegation-by-allegation
Style, tense, clarity and readability
Bullying assessments and pattern-based conduct findings
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This module covers:
Managing lawyers, advocates and support people
Handling emotional, reluctant or hostile participants
Responding to criticism of process or findings
Making findings with limited evidence
Conducting neuro-inclusive and trauma-informed investigations
Interested in upskilling the team?
We’d love to help.
● Our Expertise
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At Woven, we specialise in conducting independent, impartial and efficient workplace investigations. We appreciate that the investigation’s integrity depends on the quality of the information we gather and our adherence to a fair process. We are adept at communicating the process, gaining trust and interviewing participants to obtain relevant information. We present our findings to you in a clear and succinct manner. We get you the information you need to take the next steps.
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Our independent workplace reviews can help you identify and address any issues within a team or workplace early on. When something doesn’t seem right – where there is increased turnover, low employee survey results, high sick leave or informal concerns being raised - we take a deep dive. Our review process identifies what is working well, what is not and what can be done better. We build a rapport with your people to ensure they feel comfortable to share issues that are impacting them at work. We recommend practical steps to address any issues identified . These recommendations enable you to make real improvements to ensure your people are working positively and collaboratively within a safe and supportive working environment.
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Woven provides tailored investigation training to internal teams. We share the insights we have gained through hundreds of investigation processes. We outline:
investigation best practice,
how to navigate the potential pitfalls that can inevitably arise; and
how to assess evidence and make robust findings.